Frequently Asked Questions
How and when will I receive my refund after cancellation?rootAfter cancellation, your money will be sent to your bank as a refund within 3 working days. After the return process, the return process will be started within 3 days after the product is returned and examined.
How can I return my order?rootYou can return your purchased products within 14 days. Before returning, please take a look at our return conditions page.
How can I cancel my order?rootIf you have not yet received an sms or e-mail notification that your order has been shipped, you can inform us via the contact form, whatsapp line or our phones and get support for the cancellation process.
Why was my order late? Where is my cargo?rootYour order; It is delivered to cargo within 3 days at the latest from the date of your order. You are informed by sms and e-mail when your order is shipped. You can track your cargo with the tracking code in your e-mail address.
How can I update my order?rootIf you want to make changes on your current order (color, size, etc.), you can write to us with the contact form, contact us on our whatsapp line or call us with our phone number.